The number on my balance is 2040

Home Owner from San diego
Hi my windows are old window master vinyl windows and the balabces are screwed up. The number on my balances is 2040. Looking for replacements.
7 Replies
Tom
Tom from SWISCO
SWISCO
Expert

We have dozens of different balances with that stamp. It's not a product code or anything, it just indicates the strength of the spring.

In order to figure out what Series this is, I need you to remove an undamaged version of this balance from the window and show me clear pictures of the top and bottom nylon fittings. I will also need to know the dimensions of these fittings. The video below will go into more detail.

Home Owner from San diego

I need 4 balances they are 22 inches long and 1/2 inch wide. Thanks marie

5 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

Thank you so much, Marie. Based on what I see here, you have either our S380-22 or S385-22, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Also, the top fitting looks different on ours, but that should be fine. I'm more concerned about the bottom shoe.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.
Home Owner from San diego

Hi Tom The bottom shoe is exactly 1 inch. So I have the S380. I would need 8 not four. How do I pay? Also I have another window which needs balances. Its the same manufacturer as the previous ones. They are 21 inches long and 1/2 inch wide. The bottom shoe is exactly 1 inch also. I would need 4 of those. I am attaching photos. Thanks Marie 

5 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

So that would be our S380-22 and then S380-21, for the second size you mentioned. All orders can be placed directly on our site at your convenience, you just have to follow these links I've provided or just search for those product codes on our site.

Home Owner from San diego
Hey Tom thanks so much i will order them today. Marie
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