The spring retention in these tracks has failed, window falls.

A contractor from Wethersfield Ct says:
April 18, 2018
Can you see from the pictures what might be needed here?
Thumbnail of the uploaded file named 0405181739a_Film4[1].jpg
Thumbnail of the uploaded file named 0404181142a_Film4[1].jpg
A contractor from Wethersfield Ct says:
April 20, 2018
Please disregard the 2nd picture.
Profile picture of Paul
Paul from SWISCO responded:
April 20, 2018

Thanks for your question. I believe the parts you are looking for our 15-014 friction shoe and 20-016 tilt pin. Compare both parts to yours and let us know if these are what you have been looking for. 
Caradco Friction Shoe
Caradco Friction Shoe
15-104
$1.95
Tilt Pin
Tilt Pin
20-016
$0.90
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.