The white nylon catch piece is broken

Start a new Discussion

Contractor from Colorado

Sep 15, 2026 11:17 am

Need a replacement

3 user uploaded images

7 Replies

Contractor from Colorado

Sep 17, 2026 4:38 pm

Hdwd dimensions 2 3/8 inches wide by 2 3/4 inches tall

Tom from SWISCO

Sep 21, 2026 10:11 am

Thanks so much for reaching out to us. Your lock here looks similar in design to our 38-144. I believe yours is just an older version. Note that Truth, the manufacturer, no longer makes these in the same color finish. All color options available for the 38-144 are listed on its store page.

With the age of the window in mind, I'd also recommend new keepers. See our 38-276 and 38-277. The new lock may not be compatible with the old keepers.

Contractor from Colorado

Sep 22, 2026 10:41 am

Hello Tom and thanks for the response. I'm assuming that the three colors on 38-144 are the only available colors which is a bummer and I'm not seeing any color options at all for the keepers, is that correct?

Tom from SWISCO

Sep 22, 2026 1:05 pm

I'm happy to look into other color options if you'd like, but I can at least tell you now that your old finish (champagne) is no longer made by Truth. If you were interested in a different option, just let me know and I can look into it.

The keepers do not come in different finishes of any kind.

Contractor from Colorado

Sep 22, 2026 1:38 pm

That would be extra kind of you sir. I did order 1 bronze latch figuring it was better than not being able to latch the window correctly and possibly being able to adjust pull the white nylon portion out and swap it? If you were still interested in finding another color that might be out there somewhere that would be closer to the champagne and the bronze. I'd take one of those for sure.

Tom from SWISCO

Sep 24, 2026 8:45 am

Sure thing! So, looking into the color options available for this lock, it seems that beige is the closest option Truth makes. Would that be something that interests you?

I'll share a photo below of another Truth brand part made in the same finish. Look this over and let me know if you were interested!