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Casey from SWISCO responded:
June 21, 2019
We'd like to try and help you as much as we can. To get started, we will need for you to remove a sample of the weatherstripping from the windows. From there, you will need to upload photos of the part from an end profile. Lastly, we will need the measurements and dimensions of the part to help us narrow down what may be able to be used in place of your original piece. I also invite you to take a look at our selection of different weatherstripping we offer here. |
Hello I have attached some pictures of the window
It is about 24x36". I have 2 windows that are the same size. It seems like the previous home owner had an issue with the weather stripping and removed it and just put rope caulk in place of the weather stripping. There seems to be a 1/8" channel under the caulk where I assume that the weather stripping would go into.
Thank you in advance for your help, Patrick
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Casey from SWISCO responded:
June 25, 2019
Thank you for the photos. Unfortunately, these photos do not show the original weatherseal. Would you happen to have another identical window in the house with the seal still attached to it? If so, please upload an additional photo for us to see. Without seeing the physical weatherseal, we will not be able to make an accurate recommendation on a replacement. We just want to make certain you get the correct replacement you need. |
Hello Manuela, per your request I have attached some pictures of the second window. The channel that the weather stripping attaches into is about 1/8 of an inch wide as you can see in the attached photos. I hope that this information is of help to you
Patrick
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Casey from SWISCO responded:
July 5, 2019
Ok Patrick, we are getting there. I know you worked hard on getting these photos, but what we really need is see a sample of it removed from the window, showing it from an end profile, with as little damage to them as possible. Seeing your part from the end angle would be a huge help in narrowing down a replacement. |