ThermoStar Window Channels

Thanks for reaching out to us. This balance resembles our Series 795, though it looks like yours might use hooks at the end of the cord instead of the standard screw tab. Can you confirm? If they do then they have to be custom made, in which case I will need an exact quantity so that I can have these made for you in our shop.

As for removing the pivot shoe, it's simpler than it seems. You just tilt it in and twist. 

Thanks for confirming. All of our balances will come fully assembled, including pivot shoes, and will be ready to install out of the box. I will email you that purchase link now for 10, which you can use to add them to your cart. Let me know if you had any questions or wanted to make any changes.