Welcome to SWISCO. The description you gave fits a whole slough of our channel balances, unfortunately. 27" sounds right for the length, but we will also need to see the plastic ends of the balance in order to identify the Series. Beyond that, there should be a printed stamp on the metal channel. That stamp will tell us how strong the spring must be in order to hold a window the same size as yours. Can you send photos and look for a stamp?
I tried to send pics with my first message, but they must have not gone through. I will try to attach more. Stamp says "26 7 BSI". after the BSI there is something stamped but it is a bit unclear, it looks like "E9" but it might be "E0". the ends look ALMOST exactly like those pictured in that of the 795 at cl/Series-795-Channel-Balances
I took the window out and weighed it. It's exactly 25 pounds.