Tilt Window - Replacement Mechanism

A handy person from Michigan says:
June 3, 2020
This is for a tilt window. The spring/string mechanism is no longer functional. The shoe is broken. This is a spring with string type mechanism. The string attaches to the shoe via a little clip on the end of the string. Aluminum channel is 28" long and 9/16" wide. Window pane is 29 1/8" tall. Shoe channel appears to be about 1" wide with a 5/8" opening.

I need to replace both mechanisms as well as both shoes. Please advise as to what parts are needed.

Also, I don't see an easy way to remove the old shoes. Do you have any suggestions on how to do that?

I appreciate your assistance.
Thumbnail of the uploaded file named Bottom Shoe Attachment Numbers.jpg
Thumbnail of the uploaded file named Bottom String.jpg
Thumbnail of the uploaded file named Shoe Broken.jpg
Thumbnail of the uploaded file named Top Clip.jpg
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Tom from SWISCO responded:
June 5, 2020

We can help with this balance, but it will have to be a custom order. Basically, it'd be our Series 770, but with rivets installed at the top for you to use that S-hook.

Before we continue, can you just tell me how many you need? Once I know that, I'll email you an order link and price quote for that quantity.

Concerning the pivot shoe, can you tell me its thickness?
A handy person from Michigan says:
June 9, 2020
Thanks for the reply. I would need two of each (both mechanism and shoe) to fix one window.

The shoe thickness is 9/16".

FYI...the existing mechanism has three rivets at the top. I assume 1 is for the spring to attach and the other two are used by the S hook.

Thanks for your help.
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Tom from SWISCO responded:
June 9, 2020

Yep, that's exactly right! You can reuse your old S-clip or you can buy a new 19-029, which will be needed to your cart separately. It will not intrinsically come with the custom balance. The same goes for the pivot shoe, which I believe can be replaced by our 15-129.

I will email you an order link and price quote right now for two balances according to these specifications. Please let me know if you had any questions!
A handy person from Michigan says:
June 9, 2020
Thanks. Order placed. Although, I ordered a different pivot shoe (actually ordered two different ones to see which one fits) as the existing shoe is 1" wide (or a little less).
Pivot Shoe, 9/16" Thick
Pivot Shoe, 9/16" Thick
15-129
$2.50
Short S-Clip
Short S-Clip
19-029
$0.65
28" Series 770 Balance
28" Series 770 Balance
S770-28
$12.70
How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
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How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
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How to remove window pivot shoes
How to remove window pivot shoes
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Anatomy of a tilt window
Anatomy of a tilt window
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Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
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