The bottom connector is plastic and the part that hooks onto tha balance rod broke off making it inoperable
The top has a screw that attaches to the window frame securing the nylon line at the top of the window. The balance is 30 inches long
I have 24 windows so hoping you can help me finding replacements
Thanks
Mike
Thank you for reaching out to us, Mike. Our Series 795 appears to be a good match. You'll notice that this uses the 15-195 shoe by default but you will need to use the 15-195B which is sold separately. The video below will show you how to pop this type of shoe on and off.
You will also need to refer to the stamp printed on the metal channel which will indicate what option to select for your replacements.
I'm happy I could help, Mike! I'll be here if you need anything else.
