It is 29 inches long with a white plastic covering. This came off a bedroom window and needs replacement. I also will need the adjustment tool.
The diameter of the spiral balance is 3/8 inches
It is 29 inches long with a white plastic covering. This came off a bedroom window and needs replacement. I also will need the adjustment tool.
The diameter of the spiral balance is 3/8 inches
Thanks for writing in, and apologies for the delay. If the balance's outer tube is 3/8" in diameter and 29" long, then you'll need our S900-29. To know what Color Tip option to select, weigh your window sash. You can then match that exact weight with one of the weight ranges listed alongside each color tip option on the shop page. For a charging tool, see our 75-006.
You shouldn't have to replace your pivot bar. I think the issue is just that the 15-045 is not the right shoe for your window. The Series 900 is compatible with a ton of different shoes, not just the 15-045, so we'll have to figure out what you need.
To start, can you give me the thickness and width of your old shoe? Please be as precise as possible.
Thank you! So, your exact shoe isn't made anymore, but based on the design of this pivot shoe and your dimensions I think our 15-212 is the better option. This has a cam opening size of 5/16" x 3/16", meant to be used with pivot bars like our 26-040. Let me know if that aligns with the hardware you have now.
Awesome, that's good news. Please let me know if you ever need anything else!