Tom from SWISCO responded:
June 18, 2020
The 26-451 definitely looks like a match, but I'm less confident about the 15-167. Your shoe looks like it might be wider than 1". You'll have to remove one of the originals to confirm. The 15-129 is 1-1/4" wide and might be a better option. As for the jammed sash, I'm not sure what to suggest here. Are you still able to tilt the sash in to remove it? If not, you'll have to see if you can slip the pivot bar back in the cam, broken though it may be. |
Paul from SWISCO responded:
June 19, 2020
I'm surprised that the top window sash is held up even though only one side is connected to the pivot shoe. That's probably why it's jammed. Try pushing the sash to the side that is still connected to the pivot shoe and then pull it down evenly. See if that loosens it up. |
Paul from SWISCO responded:
June 24, 2020
Great, I'm glad to hear you got it worked out! Thank you for ordering from us and please let us know if you had any follow up questions. |