Trinsic Door Double Sliding Door latch mechanism

Quick Learner from California
Jan 19, 2021 11:33 am
I need to replace the latch mechanism and I need to verify the correct replacement part
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5 Replies
Tom
Tom from SWISCO
Jan 21, 2021 10:05 am
SWISCO
EXPERT

It's tough to make out your mortise while it's still installed, but I think you may want something like our 82-268B. Look it over and see what you think. If it would be possible to see the original out of the door, I can confirm that this is correct, but right now it's mostly just an educated guess.

Quick Learner from California
Feb 8, 2021 1:34 pm
Ok I recieved the latch mechanism and went to install it but it is to wide...I took pictures of mechanism out of door to get a picture....can you identify which mechanism it is and can I send back the first 1 to exchange?
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Tom
Tom from SWISCO
Feb 10, 2021 8:24 am
SWISCO
EXPERT

Sorry to hear it didn't work. I'm afraid that we don't have another version of the 82-268B. When you say ours is too wide, can you confirm the exact size of your original for comparison? I'm not sure if we can find it, since I've never seen a skinnier version before, but I can try my best to track it down.

In the meantime, you can see our return policy here

Quick Learner from California
Feb 10, 2021 10:17 pm
Does this help
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3 user uploaded images
Tom
Tom from SWISCO
Feb 11, 2021 8:51 am
SWISCO
EXPERT

I'm afraid not. I need the exact size of your mortise in order to begin our search. So far, the 32-268B is the only size I'm able to locate. In order to make further inquiries I need precise measurements.

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