Trouble removing my old 16-002 take out clip

A distributor from Arnold,MD says:
March 9, 2018
How do I replace a Take Out Clip? Bottom of clip is broken and I can't get it out at the top.
Profile picture of Paul
Paul from SWISCO responded:
March 13, 2018
Hopefully we can help! If you look at our 16-002, you can see that the bottom has a deep "U" and the top has a slight dimple to lock it in. With needle nose pliers, you would first pull out the top of the clip and then pull up the bottom "U" from the cut out.
Take Out Clip
Take Out Clip
16-002
$0.41
How to replace a window sash channel balance
How to replace a window sash channel balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Replace a Broken Take Out Clip
How to Replace a Broken Take Out Clip
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.