Truth Operator for Norco Casement Window

Professional from Kalamazoo. MI

Apr 22, 2014 8:45 am

I have a Norco casement window with a broken Truth operator. I identified the operator as a right hand 15.08 - with a 9 1/2" offset arm. I work in the industry so I am familiar with the hardware. I did not see it on the current Truth web site, so it may have been discontinued or replaced with a different upgraded model. I believe the color is Sandstone or Almond looking at the Truth color chart. I need one operator.

Thank you,
Dave

User submitted a photo of a window operator.

5 Replies

Tom from SWISCO

Apr 24, 2014 12:25 pm

Thanks for posting, Dave. Can you confirm which direction the offset goes in? It looks like it might be up, but I can't be sure. Let me know!

Quick Learner from Kalamazoo

Apr 24, 2014 1:07 pm

Tom,
The offset is up - you are correct. I need the opposite hand from the one that is shown in the photo.

Thanks for the reply!
Dave

Tom from SWISCO

May 7, 2014 10:32 am

Thank you for your patience, Dave. We are currently bringing in a possible replacement operator and will let you know as soon as it is online and available to purchase!

Tom from SWISCO

Jul 1, 2014 2:01 pm

Alright, please see our new 39-412 and 39-413 with offset arms and let me know what you think.