Truth Window Crank (Handle) Replacement

A handy person from Polson, Montana says:
July 9, 2021
Good morning -
One of our Truth window crank handles broke and needs a replacement. I've already removed the crank handle and believe it is marked (casted) as follows on the underbelly of the handle.

45393 Truth US PAT 3614905560082

Our handle is what we would describe as a Bronze with more of a tarnish-gold tint (perhaps taupe?) than what is shown in your pics for a 39-205 replacement part. Otherwise, it looks just like the item shown even down to the rivet/pin inserted in the external sides closest to the base of the handle.

Your color in your swatch menu pics appear so different than the color in your full part pics for the Beige (appears off-white). I've attached a pic of our failed part taken on a background of standard white paper. Can you please confirm the best color for matching our existing unit or suggest a better solution?

Thanks in advance
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Emily from SWISCO responded:
July 14, 2021

Hi there!

I'm afraid we don't have an exact match for the handle color in your pictures. In my opinion, the "clay" color option is the closest color match to your original handle. Look it over and see if you agree. 

A handy person from Polson, Montana says:
July 15, 2021
Thanks Emily - after some additional research, I believe the color I'm looking for is Coppertone.

Can you identify the Part Number for the operator controller arms usually associated with this type of crank handle?

I now believe a defective controller unit may be what caused the crank handle to break. So, I may need both.

Thanks again.
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Emily from SWISCO responded:
July 16, 2021

Sure! We'd just like to see a photo of your operator with the window open so that the arms that move the sash are fully visible. That'll help us identify what type of operator you have. 

A handy person from Polson, Montana says:
July 16, 2021
Attached pic of our Operator ... Let me know should you need a different angle ...
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Emily from SWISCO responded:
July 19, 2021

Thank you very much for this photo, that's a huge help. You have one of two operators: either the 39-253LB or the 39-438B . These operators are identical in nearly all respects except for the guide at the end of the arm. You'll note that they use different styles. For a more detailed breakdown of what I mean, I recommend watching the video below. This should explain everything.

Considering the design of these operators, you could also consider our 39-375 or 39-451 cover/handle combos.

A handy person from Polson, Montana says:
July 19, 2021
Thanks Emily - Video was very informative; nicely done. Just to confirm, would your suggested Operator's arms be interchangeable with the my existing cover/handles or should they only be purchased as a matched set? Similarly, would the suggested 39-375 cover/handles be interchangeable with my existing Operator's arms?

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Emily from SWISCO responded:
July 19, 2021

As long as your old cover is removable then you should be able to reuse it just fine. Some older covers are fixed to the base of the operator and can't be removed, so that's something to watch for. Otherwise, you can go with either of the two I recommended. The only difference between them is style so it's just a matter of which one you think looks nicer.

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