Truth Window Crank (Handle) Replacement

Hi there!

I'm afraid we don't have an exact match for the handle color in your pictures. In my opinion, the "clay" color option is the closest color match to your original handle. Look it over and see if you agree. 

Sure! We'd just like to see a photo of your operator with the window open so that the arms that move the sash are fully visible. That'll help us identify what type of operator you have. 

Thank you very much for this photo, that's a huge help. You have one of two operators: either the 39-253LB or the 39-438B. These operators are identical in nearly all respects except for the guide at the end of the arm. You'll note that they use different styles. For a more detailed breakdown of what I mean, I recommend watching the video below. This should explain everything.

Considering the design of these operators, you could also consider our 39-375 or 39-451 cover/handle combos.

As long as your old cover is removable then you should be able to reuse it just fine. Some older covers are fixed to the base of the operator and can't be removed, so that's something to watch for. Otherwise, you can go with either of the two I recommended. The only difference between them is style so it's just a matter of which one you think looks nicer.

As mentioned above, your old cover is likely fixed to the base of the operator and cannot be removed. If that's the case then you can consider our 39-451 cover set, which Emily mentioned back in July. This is sold separately.

I've never heard of that before. The way it usually works is you just have the cover and then the operator base underneath. If that is not how your operator functions then it is very, very unique. Can you show me a photo of this interior cover?

Wow! You weren't kidding. That really is a cover put on top of another cover. I've never seen such a thing. I would wager that the internal cover on your setup is not removable, though. That's probably why someone put an exterior cover over top of it instead of just replacing it entirely.

All of our operators only work the way I described, unfortunately. We do not sell any cover that can go on top of another cover; in each case they would be too small. They are all only meant to go on a bare, open operator base like you see for the 39-253LB and 39-438B.