Truth Window Crank (Handle) Replacement

One of our Truth window crank handles broke and needs a replacement. I've already removed the crank handle and believe it is marked (casted) as follows on the underbelly of the handle.
45393 Truth US PAT 3614905560082
Our handle is what we would describe as a Bronze with more of a tarnish-gold tint (perhaps taupe?) than what is shown in your pics for a 39-205 replacement part. Otherwise, it looks just like the item shown even down to the rivet/pin inserted in the external sides closest to the base of the handle.
Your color in your swatch menu pics appear so different than the color in your full part pics for the Beige (appears off-white). I've attached a pic of our failed part taken on a background of standard white paper. Can you please confirm the best color for matching our existing unit or suggest a better solution?
Thanks in advance



Hi there!
I'm afraid we don't have an exact match for the handle color in your pictures. In my opinion, the "clay" color option is the closest color match to your original handle. Look it over and see if you agree.

Can you identify the Part Number for the operator controller arms usually associated with this type of crank handle?
I now believe a defective controller unit may be what caused the crank handle to break. So, I may need both.
Thanks again.



Sure! We'd just like to see a photo of your operator with the window open so that the arms that move the sash are fully visible. That'll help us identify what type of operator you have.




Thank you very much for this photo, that's a huge help. You have one of two operators: either the 39-253LB or the 39-438B. These operators are identical in nearly all respects except for the guide at the end of the arm. You'll note that they use different styles. For a more detailed breakdown of what I mean, I recommend watching the video below. This should explain everything.
Considering the design of these operators, you could also consider our 39-375 or 39-451 cover/handle combos.




As long as your old cover is removable then you should be able to reuse it just fine. Some older covers are fixed to the base of the operator and can't be removed, so that's something to watch for. Otherwise, you can go with either of the two I recommended. The only difference between them is style so it's just a matter of which one you think looks nicer.




As mentioned above, your old cover is likely fixed to the base of the operator and cannot be removed. If that's the case then you can consider our 39-451 cover set, which Emily mentioned back in July. This is sold separately.

My Operators have a white internal cover over the gears as shown in the pic that is then covered by the external (aesthetic) color coordinating cover that matches the crank handles. Please confirm that is what you intended as well. Thanks for your patience



I've never heard of that before. The way it usually works is you just have the cover and then the operator base underneath. If that is not how your operator functions then it is very, very unique. Can you show me a photo of this interior cover?

My previous post to you is a pic of similar item from a different vendor web-page.



Wow! You weren't kidding. That really is a cover put on top of another cover. I've never seen such a thing. I would wager that the internal cover on your setup is not removable, though. That's probably why someone put an exterior cover over top of it instead of just replacing it entirely.
All of our operators only work the way I described, unfortunately. We do not sell any cover that can go on top of another cover; in each case they would be too small. They are all only meant to go on a bare, open operator base like you see for the 39-253LB and 39-438B.