Truth Window Opener

Quick Learner from Oakland
The numbers are as follows:
30841L - on section of arm that attaches to gear an extender piece.
30843L - on large gear
30830 - on piece of metal that attaches to window crank.

The part that is broken is the part that the crank attaches to. The openers seem to work fine with the exception of the crank handle.

The person who works for us said I need to purchase the entire part; not just the crank handle.

Please help me identify which of your parts will work with my windows...does the crank come with the opener?

I need 3 of each item.

Thank you.
operator crank
8 Replies
Casey
Casey from SWISCO
SWISCO
Expert
Thanks for writing in. Our 39-035 operator should make a good match for you. You should be able to reuse your current handle. If you need to have that replaced as well, our 39-205 folding crank handle will work fine.
Home Owner from Connecticut
Hello...I believe the part# 39-035 would work for me since the person above asked about the same piece I am looking for to replace (30841)..however, on the other window I am missing a bracket that the crank arm seems to attach to that goes on the window...Any chance you can direct me to that part, does the arm just snaps on the window piece? please see pics..thank you for all your help!!!
2 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

That's a bit of a weird one. The bracket we usually use with this operator is our 39-560, but yours has a somewhat different shape and looks like it sticks out from the sash way more. I've never seen that before.

Still, it could just be a trick of the perspective. Review the dimensions we show on the 39-560 store page to see if this would work in the same capacity as your original bracket. I'm especially interested in the projection. If our dimensions differ in a significant way, let me know how.

Home Owner from Connecticut
Thank you for the quick response....I checked the replacement piece and yes it seems to stick less but the footprint on the window are about the same so i am hoping replacing everything will work just as good...if I have any issues am I able to return the items? thank you again.
Tom
Tom from SWISCO
SWISCO
Expert

You are, yes! You can see more information on our return policy here.

If you're willing to take the chance, I'd love to hear how it worked out. If I ever see this part in the future then at least I'll have an anecdote on hand.

Handy Person
I'm am trying to replace the same window system and bracket on a window. But I cannot find either piece online. And the dimensions of the parts suggested are too small about an inch on the arm and about an inch and a half on the base of the system. Are there any parts that ha e those larger dimensions? 
Tom
Tom from SWISCO
SWISCO
Expert

I'm sorry to hear that you're having trouble. Can you specify what pieces you're referring to, exactly? Is the operator too small, or the bracket? Can you show us some photos of the parts in question so that we can better research this? More precise dimensions would also be appreciated. Please write them in your response for me to review.

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