Truth Window opening operator

Quick Learner from CA

Mar 28, 2022 12:20 pm

It is not easy to remove window handle brown cover. Is it part of system and I need to remove window wood sill member to be able to remove cover with operating system? Thanks for your help

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4 Replies

Tom from SWISCO

Mar 29, 2022 1:22 pm

It's entirely possible that your cover cannot be removed at all, actually. Some older versions of this operator were designed so that the "cover" was permanently affixed to the base; if was in effect the base itself.

Newer operators like our 39-253LB and 39-438B don't have that issue, as their covers are separate pieces.

Quick Learner from CA

Mar 29, 2022 2:40 pm

In this case, How can we remove the cover & operating system without damaging the window sill wood? The operating system does work (does not close/open) The cover is not plastic and it is difficult to break it.

Tom from SWISCO

Mar 29, 2022 3:13 pm

If the wood sill trim is blocking access to the screws, then you will need to pry that off before you can remove the operator mechanism. You're right to be worried about the wood cracking, that's definitely a concern. It's happened to me and I was none to happy about it. The only advice I can offer you is to go slowly and methodically, prying it off a little at a time.

The video below shows you our preferred method. The operator system featured in the video is different, but you can largely ignore that part. Just focus on how we remove that trim.