Truth operator

A quick learner from Colorado says:
July 30, 2018
I'm Replacing a truth operator for an awning style window it matches up very closely with part 39-013, but I need the black plastic shoe from the style the opener 39-312 added to it. Is there a better part # for what I need, or can you add the shoe to opener #39- 013? attached is a photo of unit
Thumbnail of the uploaded file named IMG_3604 3.jpg
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Tom from SWISCO responded:
August 3, 2018

Could you show me a clearer picture of the black guide at the end of your operator arm? It looks like it might be a bit different  from what we have for the 39-312. Can you also show me where on the sash that guide installs?
A quick learner from Colorado says:
August 3, 2018
here It is.
Thumbnail of the uploaded file named IMG_3647.JPG
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Tom from SWISCO responded:
August 6, 2018

Ah, I see. Thank you for this picture. It's as I suspected, this is a little different from ours. We may be able to bring in one closer to your design. While we look into that, can you just tell me how many operators you needed?
A quick learner from Colorado says:
August 6, 2018
Just one operator crank in white . I still have the foot from the old part. I?m hoping that the round Hub is the same size that I can take the wheel of and pop on the black foot from the old operator. If you have any ideas or can try to get that black foot on operator 39-013 at Swissco, I would be grateful.
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Tom from SWISCO responded:
August 8, 2018

Thanks! We cannot add that shoe to our 39-013, but we are adding a new operator to our catalog that already has it. I will let you know as soon as we have stock made up for you and added to our catalog.
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Tom from SWISCO responded:
September 4, 2018

Please see our new 39-443. I believe this operator matches what you were looking to replace. Let me know what you think.
A handy person says:
September 10, 2018
Just when I had just about given up hope!! Thank you so much for creating this part for me!!
39-013 : Casement Window Operator, 13-1/2
Casement Window Operator, 13-1/2" Arm
39-013
$25.19
VIEW >
39-312 : Truth Pivot Shoe Roto Awning Operator, 11
Truth Pivot Shoe Roto Awning Operator, 11" Arms
39-312
$59.64
VIEW >
39-443 : Single Arm Awning Operator
Single Arm Awning Operator
39-443
$40.76
VIEW >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
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