Hello,
Thank you very much for your help. Would you be able to identify the pieces in the photos that I have attached?
Sincerely,
monica
Truth window casement

Quick Learner
Jun 26, 2024 10:43 am
3 user uploaded images
4 Replies

Emily from SWISCO
Jun 27, 2024 1:50 pm


Hi there Monica.
The part next to the handle is called a worm gear. This part can't be repaired or replaced so you must replace the operator assembly. We're happy to help with that but we'll need more information. Can you open the window and show us a clear view of the operator's arm that moves the window sash?

Quick Learner
Jun 27, 2024 3:33 pm
Alright. That is helpful. I have attached a picture of the right and left operator. Thank you.
3 user uploaded images

Emily from SWISCO
Jun 28, 2024 8:50 am


Thank you! Depending on the size of the link arm, it looks like the 39-031 & 39-032 or the 39-155 & 39-156 may be a match. Review the dimensions and see which one aligns with your old operator assembly.
For a new handle, see the 39-114L which is sold separately.

Dimensions for 39-031

Dimensions for 39-032

Dimensions for 39-155

Dimensions for 39-156
Related Products
Related Videos
Related Guides