Truth window crank

Home Owner from Washington

Jul 12, 2023 3:49 pm

Hi there. I am trying to open this window. It is missing the spindle that attaches to the gear crank. Is this possible to replace? Thank you!

2 user uploaded images

6 Replies

Emily from SWISCO

Jul 13, 2023 11:05 am

Hello!

Thanks for reaching out to us. We should be able to help with this. I will just need more information so I can narrow down your replacement options. Can you open the window and show us a clear bird's-eye-view of the operator's arms?

Home Owner from Washington

Jul 16, 2023 2:09 pm

Hi. I can't open the window bc the handle is missing.

Emily from SWISCO

Jul 17, 2023 8:19 am

The number stamped on the arm of the operator has been associated with the 39-031 and 39-032 as well as the 39-155 and 39-156 but this is by no means a guarantee. I would need to see photos of the arms to confirm, unfortunately. You should be able to unlock the window and carefully push it open.

Home Owner from Washington

Jul 18, 2023 9:45 pm

I got it!

2 user uploaded images

Emily from SWISCO

Jul 19, 2023 8:14 am

Great! The operators we discussed previously are definitely our best options based on what I see in these new photos. The important difference between them is the length of the link arm which isn't something we can eyeball from photos. With that said, you'll have to review the specifications for these parts to see which ones match up with your old operator.