Universal Joint with ring, pole crank, hook

A home owner from Cardiff, CA 92007 says:
We have a long reach across our 2nd story handrail to our awning windows made my Jeld-Wen. I am hoping the universal joint, ring, pole crank with hook will be the solution. Am I able to return the parts if they do not fit?
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Tom from SWISCO responded:

Hello! Your operator mechanism appears to be a Truth brand part, which means our 39-336 should be able to work for you since it has the same 11/32" hole spline that all Truth parts use. 

Unfortunately, we don't sell a pole. I would recommend contacting a local hardware store for that.

You can return it for a refund, though, yes. See our return policy here .

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