Paul from SWISCO responded:
June 30, 2011
Thank you for posting.
I just spoke to one of your window technicians, and he uses our 15-014 Balance Shoe with that spring. Unfortunately we cannot supply those springs. The way the technician replaces the shoe is by using a heat gun (you can use a hair dryer) and goes over the spot where the shoe is and heats the track just enough to make the track pliable to remove it. He said to be careful not to over-do-it or you will damage the track. The other option is to go to a local mill work that still makes wood windows and purchases new complete tracks. They may have to see the wood sash to check the dimensions. |