Upper Window Sash - Plastic Balance shoes Broken

A home owner from South River, NJ says:
I need replacement balance shoes for one upper window sash. Not sure of the parts that I need to buy.

Thanks.

--Kris
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Tom from SWISCO responded:

Hello, Kris. Your old pivot shoe isn't made anymore but you should be able to use one of our more modern products as a substitute. Start with our 15-046 , but carefully review its dimensions to ensure that everything lines up. The width and thickness have to be the same.

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