House was built in 1993. Has Viking windows. Part number 2690EE28
Can send more pictures if needed. Need replacement parts for two windows exactly the same size. Length of bar is 28 inches
Thank you
Viking Window balance

Quick Learner from Nampa Idaho
Jun 8, 2021 5:18 pm
5 user uploaded images
5 Replies

Quick Learner from Nampa Idaho
Jun 10, 2021 8:38 pm
In case you needed more photos
Thank you
Thank you
5 user uploaded images

Emily from SWISCO
Jun 11, 2021 10:04 am


Hi there!
It looks like you have our Series 395 channel balance. You'll also need to remove your sash and weigh it to choose the appropriate spring strength option. There's a chart on the Series 395's product page that shows you which option you'll need based on the weight of your sash.
If you have any further questions just let us know.

Quick Learner from Nampa Idaho
Jul 5, 2021 11:46 am
Since I am by myself I do not feel comfortable taking the sashes off to weigh them. I did clean up the metal bar and found some more initials. Not sure if they can help identify the weight or not. Sashes are vinyl. Thank you for your help
1 user uploaded image

Emily from SWISCO
Jul 6, 2021 9:23 am


I'm afraid the stamp on your balance is outdated and doesn't tell us what spring strength you need. If you're not comfortable with removing the sash yourself, a professional should be able to help. I'm sorry we can't offer a better solution.
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