Hello,
20 years ago I put Viking windows in a bunch of my rentals. One of the window channel balances has failed. If I can get the right part I will buy enough to keep me in parts for another 20 years.
Your pictures in the catalog are a huge help. As near as I can tell I need an S380-20 BUT mine has probably a 15-002 shoe and the back of my shoe is more "pointy" than your 15-002. Will the 15-005 shoe (that comes on the 380) work where there is a shoe that looks closer to 15-002? Those little tabs are the difference I can see from here.
Thank you for any help.
-Doug
Viking Window balance 20 3 KQ CALDWELL
Landlord from Portland
Aug 16, 2017 11:51 pm
4 Replies
Tom from SWISCO
Aug 17, 2017 9:10 am
Hi, Doug. I'm with you, these channel balance attachments all look pretty similar. But, from my perspective, this situation is very theoretical. Let's make this a little more concrete: can I see your balance? It'll be easier for me to take a look and judge if there's a significant difference between what you have and what comes with our Series 380 balance. If you can take photos of both ends and send them in, that would be great.
Landlord from Portland
Aug 17, 2017 9:29 pm
Hi Mike,
Thanks for the help!!
Attached are a couple of pictures. Using your guidelines it is 20" and 1/2". I took a bunch of pictures if you need more.
thanks,
-Doug
Thanks for the help!!
Attached are a couple of pictures. Using your guidelines it is 20" and 1/2". I took a bunch of pictures if you need more.
thanks,
-Doug
Tom from SWISCO
Aug 22, 2017 12:16 pm
Thanks! I'm instantly reminded of our Series 395 balance, which has a 19-005 top and 15-001 bottom. I wouldn't worry too much about the shape of the shoe, since yours is close enough. The depth (or heel-to-toe) measurement is more important. The 15-001 is 1-3/32". How well does that match yours? When you measure, make sure to account for wear. In other words, your depth may be a little less than it once was.
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