Viking windows

Quick Learner from Portlan
We are missing a small "hook" like piece on the rails of our Viking windows. Do you have a suggestion of a part?
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6 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

Thank you for reaching out to us. We don't recommend replacing the balance hook, I'm afraid. We can help identify what you have here but we will need to see a photo of the top fitting to narrow down your options. 

Landlord from Portland
Hope these pics help you identify what I need to get this window back in service - Jim
4 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

This is perfect. Thank you, Jim! My recommendation is the Series 395. This looks like a great match for your hardware but take a look and see what you think. You will also need to refer to the stamp printed on the metal channel to determine what spring strength option is needed. 

Landlord from Portland
Agreed and got it ordered - thanks!
Emily
Emily from SWISCO
SWISCO
Expert

No problem! I'm happy to help. Let me know if you need anything else!

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