Vinyl Traco Double Hung Window Hardware

A home owner from Pittsburgh, PA says:
June 15, 2020
I have a window that won't slide at all -- but it will tilt. I believe it's because one of my pivot lock shoes has sprung its spring: I can see a coil of hardware on top of it that seems to be aligned with the window frame in the working shoe. Attached are photos of a) the working shoe, b) its matching broken shoe, and c) some sort of hardware that screws into the window and seems to stop the shoe from rising. It's missing entirely on the broken side...
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Bob from SWISCO responded:
June 18, 2020

See our 15-087 as well as the 15-086 Housing and 16-024 Mounting Bracket. This system uses the Series 180 Coil Balance springs. Let me know if you have any other questions. 
Coil Housing Pivot
Coil Housing Pivot
15-087
$5.97
Tandem Coil Housing
Tandem Coil Housing
15-086
$1.68
Mounting Bracket
Mounting Bracket
16-024
$0.66
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
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How to remove window pivot shoes
How to remove window pivot shoes
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Anatomy of a tilt window
Anatomy of a tilt window
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