Vinyl Window Hardware Replacement

Hi there! I am very sorry for the long wait; we appreciate your patience during an incredibly busy season.

Your balance indeed looks like the Series 795. The shoe looks more like the 15-195B, which is 1-1/4" wide with a closed cam. You will have to swap this shoe with the default one the balance comes with. See the video below for guidance.

Note that our balance is meant to be installed with a screw. If your balance uses a hook, please let us know, as this will have to be a custom order. 

Also note that our balances don't come with the foam pads shown, so you will have to reuse them if possible. 

Please let us know if you have any questions.