Vinyl Window Parts

A contractor from Bruce Mines, Ontario says:
I am a small time northern window installer.

I have a customer who has several double hung windows with broken parts tot he point that the windows fall out and have to be taped shut.

They have approached me to help them fix rather than replace their windows. Since the frames are fine and the seals are good I agreed I would look for parts. They need pivots , tilt catches, and balances of the ribbon type.

Since I am in Ontario, I decided to write you first to see if you could help.
I await your reply at your convenience.
A customer submitted image of their tilt window hardware.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting, and for the great images. The pivot shoe looks similar to our 15-177, does that look right to you? If so, you might also want to see our 26-226 pivot bar and Series 152 coil spring.

As for the tilt latch, I'm not so sure. Could I see a few pictures of it removed from the window with more detailed dimensions?
A contractor from Bruce Mines, Ontario says:
The 15-177 coil balance shoe and the 26-226 pivot bar certainly look good. Thanks
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