Vinyl window spiral balance

Handy Person from New York

Mar 15, 2021 11:14 pm

Not sure what this part is called. All of my windows have all lost the ability to stay put. I attached one that I could indentify was broken but I'm unable to name it. Part of the shoe?

2 user uploaded images

4 Replies

Casey from SWISCO

Mar 17, 2021 2:36 pm

Thanks for posting! The part you are referring to is called a pivot shoe. I can definitely help you find what you need but I need a bit more information. I'd need to know the precise thickness and width of your pivot shoe. You'll find it easier to measure the part after you take it out of the window to get an accurate size.

Handy Person from New York

Mar 18, 2021 3:29 pm

Ok measurements are formatted as L x W x Depth/thickness

2" x 1-1/4" x 1/2"

I don't know if you can answer this but if I see no visable defects in the pivot shoe could it still be the reason why a top sash won't stay in place?

Thank you

Thanks

5 user uploaded images

Casey from SWISCO

Mar 19, 2021 9:31 am

Based on your measurements, our Pivot Shoe 15-046 looks like it would be a good fit. As for your top sash not staying up, your spiral balance might be the culprit. Spiral balances have the ability to be charged so I'd suggest try giving your balance 1-2 turns to see if that helps regain some tension. We also offer a Spiral Balance Charging Tool 75-006 for tilt windows if you have nothing on hand. If you skip to 1:18 in the video I've attached, you will see exactly how to do this. If you have any other questions let me know!