What balance do we need to replace this with

Question

We have a window where both balance broke and we need to replace them. We do not completely know which item is the match to these ones. Can you please help us pick a set out. It is 26 inches long and 1/2 inch wide. The words artisan was written by us so we didn't lose them so ignore that word.

Emily · Accepted Answer

Hello there!

With this combination of attachments, you could have either an S380-26 or S385-26 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. To determine the appropriate spring strength option, you'll need to weigh your sash on a scale. There's a chart on the S380-26 and S385-26's store pages that will show you which option you'll need based on the weight of your sash.

If you have any questions just let us know!

Comparison of the S378, S380 and S385 balance shoes.