Where spring connects

A contractor from Wisconsin, USA says:
The top of the piece is broke where the spring connects
Thumbnail of the uploaded file named IMG_20220905_133943.jpg
Profile picture of Tom
Tom from SWISCO responded:

Hello! Looks like you need a new pivot shoe. We have several that may replace this, though, and I am not sure what to recommend. It ultimately comes down to size. 

You can start by looking at our 15-015 and maybe our 15-046, as well. You should remove yours from the window first to ensure that your measurements are as accurate as possible.

Dimensions for 15-015
Dimensions for 15-015

Alternate image for 15-046
Alternate image for 15-046

How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Swisco's 15-046 Pivot Lock Shoe
Swisco's 15-046 Pivot Lock Shoe
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.