Which Coil Balance is that?

A home owner from New York says:
The coil snapped in the middle and I need to replace it. It has writing on it #7.5 31". I suspect it is the series 165. But not sure.
Thumbnail of the uploaded file named coil.jpg
Profile picture of Lauren
Lauren from SWISCO responded:

Hello, thank you for posting!

Your picture resembles a 15-199 pivot shoe which is compatible with the Series 165, but also compatible with Series 160. Please note, the series 160 coil is 1/2" wide while Series 165 has a 3/8" thickness. The Series 160 has springs with .5 pound increments so that may be what you have, but we encourage measuring to be sure! 

A home owner from New York says:
Thanks. I ordered series 160 a few days ago from your site. Fingers crossed.
Profile picture of Lauren
Lauren from SWISCO responded:

Great! Please let us know if we can further assist. 

How to replace a window coil balance
How to replace a window coil balance
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.