Window

Quick Learner from Glenwood, NY

The white plastic goes in slides on Frame of bottom side of window it is broken. I have no idea what brand the window is it's about 15 years old.

I think the metal piece holds the spring that helps the window go up and down. The plastic piece holds it in the track. The window doesn't have anything holding it in place on that side right now, except the strip of plactic across the bottom of the entire thing.

4 Replies
Lauren
Lauren from SWISCO
SWISCO
Expert

Hello, thank you for posting,

I am not sure of the exact part needed from the description. To further review, can you provide images of the plastic piece in question? From there we can get a clearer idea of the type of part needed. Thank you! 

Quick Learner from Glenwood, NY
The white plastic part is broken. It holds the metal part at the bottom of the window. I think the metal part holds the spring that makes the window go up and down. The plastic part holds the window in the frame.
2 user uploaded images
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Hey there,

Lauren is out of the office but I've had the chance to review your photos. The part you are looking to replace is an older, discontinued Simonton coil balance shoe. We suggest using the 15-259 Coil Balance Pivot Shoe. Compare the dimensions below to confirm it will be a fit in the window track.

Dimensions for 15-259
Dimensions for 15-259

Take a look at the video tutorial below for a detailed explanation for the conversion; it details the list of parts you'll need to complete the repairs. There is also a video tutorial tagged below detailing how to select the correct coil balance springs.

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