Emily from SWISCO responded:
November 23, 2022
Hey there! Your balance appears to match our Series 795 but this comes attached with the 15-195 closed-cam shoe by default. You would need to purchase the 15-195B separately and swap it with the default shoe. These parts just pop on and off, it's very easy. See the related video for exactly what I mean. There should also be a stamp on the metal channel that will indicate what spring strength option you'll need. Note, the Series 795 mounts to the top of the window track with a screw tab. If yours uses a hook, please let us know! We can still help but it would just need to be a custom order. |
Tom from SWISCO responded:
November 28, 2022
Hey, Tony. If your balance installs at the top with a screw tab then you can follow Emily's suggestion without deviation. Our Series 795 will work perfectly fine as-is, you just need to swap the default shoe out for the 15-195B (sold separately). Your old stamp would match our own 38D option. You can ignore the "BS" marking, that isn't important in your case, it's just factory branding. |