Window Balance : SWISCO.com

Quick Learner from North Port, Florida

Feb 15, 2023 1:30 pm

Measures 29" long and has marking which look like 28G (or C) and USB

5 user uploaded images

6 Replies

Tom from SWISCO

Feb 16, 2023 10:07 am

Thanks for your photos. Based on what I see here, you have either our S380-29 or S385-29, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S378, S380 and S385 balance shoes.

Quick Learner from North Port, Florida

Feb 17, 2023 8:06 am

Shoe measurement is closer to 15/16".

1 user uploaded image

Tom from SWISCO

Feb 17, 2023 10:48 am

In that case, I think our S380-29 is a safe bet. Your shoe depth was likely 1" originally and wore down over time from use.

Quick Learner from North Port, Florida

Feb 18, 2023 10:28 am

In learning about my windows, I've found another problem. The window stop that holds the balance in place in broken on each side. Do you also carry these replacement pieces?

2 user uploaded images

Tom from SWISCO

Feb 20, 2023 11:19 am

Sure! This part is called a top sash guide and we sell a huge variety. I feel confident that we have a match for this, but I'll need a clearer look at it.

Would it be possible to see this removed from the window? We specifically need to see it from the front and side. Think of it like a mug shot.

In the meantime, you can see our full selection here.