Window Balancers (23 5 CX CMC 4)

Home Owner from Folsom, CA
Jan 27, 2025 4:53 pm
The measured length of the metal part is 24-inches and the width is 1/2 - inch for a non-tile window. Just not sure what style number to get (s380, S380, S395 or some other model).
3 user uploaded images
4 Replies

Emily from SWISCO
Jan 28, 2025 2:00 pm


Thank you for reaching out to us. We're happy to help with this. Can you measure the bottom shoe and tell us the depth? Can you also show us a photo of the inside of the balance's metal channel where the innerspring connects to the pulley mechanism? That'd be located in the middle of the channel.

Profile view of a winged balance attachment

Home Owner from Folsom, CA
Jan 28, 2025 9:20 pm
I will do so this weekend. I am away for business until Friday so I can get the informaiotn when I get back this weekend. Thanks for the quick response.

Emily from SWISCO
Jan 29, 2025 7:39 am


No problem, we'll be here to help!