Window Balancers needed

Quick Learner from Placer Count Ca

Aug 20, 2026 5:46 pm

metal is 32 inches with plastic parts its 33 inches the channel is 1/2 wide. Hi i want to be sure i get the right ones. Not sure if there is left and right. i need two please. also do you have a vidio link to forward for instalation?

Thanks,

Susan

3 user uploaded images

4 Replies

Bob from SWISCO

Aug 23, 2026 2:13 am

Thanks for posting. This looks like an S380-32 or S385-32 Channel Balance, depending on the shoe depth. See below. See the videos on this page that explain how to install. Let us know if you have questions.

Comparison of the S378, S380 and S385 balance shoes.

Quick Learner from Placer Count Ca

Sep 23, 2026 9:49 am

Thank yoiu for responding. How do I know if its the 380 or 385?

Bob from SWISCO

Sep 24, 2026 1:20 pm

Hi Susan. See the depth chart below. Measure your old balance's shoe depth to determine which matches best.

Comparison of the S378, S380 and S385 balance shoes.