Window Channel Balance

Home Owner from Orlando, Florida
I need a window channel ballance with all parts including the top sash stops, the balance and the balance remover clips. See the photos I sent you. Details:

The stamp/number on the balance: 2320P. See the photo.
I need the balance remover clips. What I have now is plastic.
I also need the sash top stoppers

Please help me identify the right item. Regards
3 user uploaded images
4 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

Thanks for reaching out to us. We're happy to help with this but I'd like to clear up a few details. The bottom shoe in your first photo has wings but the balances' shoes in the last photo are wingless. Can you confirm if yours has wings or not? It'd be best if we could see up close photos of the top and bottom fittings on this balance.

We have the 16-002 take out clip but you mention yours are plastic so we aren't sure they'd work for you. Can we see a photo of the original? We just want to make sure we're getting you the right parts for the job.

Lastly, we're happy to help with the top sash guides but we'll have to see an undamaged version removed from the window. We specifically would like to see the front and the side of the guide. 

Home Owner from Orlando, Florida
I need 4 of each as shown in the attached photo. No wings. The clips you have will work. It is 1/4" wide. The ones I have are missing. Plastic broken to pieces. Just send me the link to order these. Give me the exact sash. Send me the metal clips of 1/4 inch

Thank you.
Emily
Emily from SWISCO
SWISCO
Expert

If the top and bottom balance fittings are wingless, see the S351-24 or S390-24 with the 2320 stamp option. The difference between these two Series is the depth of the bottom shoe as shown below. You can place an order for these right on our website at your convenience.

However, in the photo you've given here, there is a blue clip that connects the spring to the pulley mechanism. If your original balance has this same clip, the Series 351 and Series 390 will not work for you. That clip is very special and none of our stock balances have it so this would have to be a custom order if your balance indeed has it. Just something to keep in mind.

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

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