Window Hardware
Hello,
Thanks for writing in. There is a chance we can provide you with the replacement hardware you need. Although, I'll need to see photos of the parts to confirm that.
If you are having trouble uploading your photos, please email them to help@swisco.com.
Thanks for the additional photos. Your assembly appears to be an older, discontinued Simonton assembly. To replace it, we suggest using the 15-259 Coil Balance Pivot Shoe.
The existing pivot bar will not be compatible with this shoe, so you'll also need the 26-083 Pivot Bar for the repair.
This shoe uses the Series 159 Coil Balance. To determine the correct weight option for the replacements, you'll need to look for stamps/markings on the metal. Although, it may be best to confirm the sash weight to determine the best replacements.