Bob from SWISCO responded:
May 14, 2019
Thanks for posting. The groove in the stem of your old T-Lock Shoe is meant to be compatible with the groove in the bottom of your channel balance. Neither our T-Lock Shoes or Series 795 Channel Balances have this groove; therefore, I'm afraid you will need to replace both the shoe and the balance--though if the shoe broke, its likely the balance isn't far behind anyways. We can help you replace these parts, but I'll need a little more information to be able to help you. First, could you tell us whether your old T-Lock shoe is 1" or 1-1/4" wide? This will determine whether it's our 15-194 or 15-195. Compare both to your old shoe and see what's closest. Second, can you tell us the length of the metal channel, not including the shoe? Any stamp codes on the metal channel would also be useful. Finally, you are correct: our standard Series 795 Balances screw in rather than use a hook. Can you show us a picture of the hole in the wall that the hook on top of the balance attaches to? That will clue us in as to what the best option is for you. Many thanks. |
Bob from SWISCO responded:
May 15, 2019
We can, but it would have to be a custom order. If you're willing to proceed with a custom order, let me know how many balances you need and we can email you an order link and price quote for the desired quantity. |