Window balance

Quick Learner from CA
Marking 25 4 CS CALDWELL
5 user uploaded images
6 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

Thanks for reaching out to us. We should be able to help with this. Can you show us a photo of the inside of the metal channel where the innerspring connects to the pulley mechanism? That'd be located in the middle of the channel. 

Quick Learner from CA
More pics. Thanks.
3 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

Thank you kindly! Based on these photos, I recommend the S380-26 or S385-26 with the 2540 stamp option. You'll have to measure the bottom shoe as shown below to determine the best match.

Let me know if you have any questions!

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

Quick Learner from CA
Thank you very much. Ordered S380
Emily
Emily from SWISCO
SWISCO
Expert

Thank you for your order! We appreciate it. Best of luck with the repair!

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