Window balance

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Quick Learner from Medford OR

May 9, 2025 3:09 pm

I need help knowing what balance to order to replace this one.

2 user uploaded images

4 Replies

Lauren from SWISCO

May 14, 2025 9:55 am

Hello, thank you for posting,

With this combination of attachments, you could have either an S378, S380 or S385 channel balance. You’ll need to measure as shown below.

Can you confirm the stamp on the metal channel to move forward?

Comparison of the S378, S380 and S385 balance shoes.

Quick Learner from Medford OR

May 14, 2025 10:23 am

Hi, the stamp says 19 4 A0 CALDWELL
The bottom shoe seems to be 1-3/32".

Lauren from SWISCO

May 14, 2025 10:56 am

Great thank you!

The length of the metal channel excluding the nylon attachments should measure 20 inches long, please compare. See the S385-20 with a 1940 stamp option as a replacement. Let us know if you have any additional questions!