Window balance

Home Owner from Florida

Jul 26, 2020 12:08 pm

I need to purchase replacement ends for my window balance. The end was like a press in fold over end. I have included some photos. Let me know if the end kits are available as the balance works ok

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9 Replies

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Home Owner from Florida

Jul 26, 2020 12:30 pm

This is the piece that breaks off on the non-anchor end. It seems like a folded over end that can press in.

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Tom from SWISCO

Jul 30, 2020 10:15 am

EXPERT

Thanks for reaching out to us. We can definitely supply this balance, but it will have to be a custom order due to its configuration. Specifically, we will be using a 24" long and 1/2" wide metal channel with a 19-039 top and 15-002 bottom nylon fitting. The top looks a little different compared to yours, but I believe it's just a newer version. Your exact top fitting isn't made anymore.

I will also be going with a 2330 stamp option, based on your old stamp.

Does this setup look good to you? If so, let me know how many complete balance assemblies you wished to order and I will email you an order link and price quote for that quantity.

Home Owner from Florida

Jul 30, 2020 11:30 am

Part number 19-039 is what I need. The remainder of the balances are ok and the springs work. I would need 20 of these parts to repair the window I have. Let me know how I can order these specific parts.

Home Owner from Florida

Jul 30, 2020 11:35 am

I have just placed an order for part number 19-039.
Thank you for your help.

Tom from SWISCO

Jul 30, 2020 12:09 pm

EXPERT

Oh, great. That makes things a lot easier. Thanks for ordering with us and please let me know if you had any follow-up questions!

Home Owner from Florida

Aug 15, 2020 1:53 pm

I purchased the end for the balance and they are correct. I now have another issue as the clip that attaches to the window is broken on some. Photo attached (black piece) is what I am looking for. Is this available at Swisscom?

5 user uploaded images

Paul from SWISCO

Aug 18, 2020 8:27 am

EXPERT

I was unfortunately not able to locate a Jones top sash guide, but I came up with our 18-010. This has a similar design and you might be able to use as a replacement. Plus it's metal, so that may be helpful. Please compare it to your original and let me know if they match up.