Hi,
Just need to confirm which replacement balances to order. I've attached photos of my existing balance. Measured length is 28" metal-metal. Not sure which model best matches my plastic ends.
I need two balances and 10 take out clips - item 16-002.
Thanks,
Paul
Window balance
Handy Person from California
Nov 20, 2013 3:31 pm
6 Replies
Tom from SWISCO
Nov 20, 2013 3:49 pm
Hey, Paul. I'm afraid your images did not upload. Could you try again? Please make sure to attach them as individual .jpegs. We cannot open .zip files.
Keep in mind we only need to see the top attachment, bottom attachment, and stamp. Thanks!
Keep in mind we only need to see the top attachment, bottom attachment, and stamp. Thanks!
Quick Learner
Nov 20, 2013 7:56 pm
Thanks Tom for the quick response.
Here are the individual images. Let me know if you need more info.
-Paul
Here are the individual images. Let me know if you need more info.
-Paul
Tom from SWISCO
Nov 21, 2013 2:21 pm
Perfect! I've narrowed this down to two possible channel balance Series: either our Series 380 or our Series 385 balances.
Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 380 uses the 15-005 while the Series 385 uses the 15-004. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.
Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 380 uses the 15-005 while the Series 385 uses the 15-004. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.
Comparison of 15-004 and 15-005
Quick Learner from California
Nov 21, 2013 3:31 pm
Great! I'll measure the part and order the best fit. Thanks for you help!
BTW, your website and discussion interface are awesome! Very nice design!
-Paul
BTW, your website and discussion interface are awesome! Very nice design!
-Paul
Tom from SWISCO
Nov 22, 2013 9:24 am
Thank you! I'm glad I was able to help. If you have any more questions, feel free to ask.
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