Window balance coil broken

A home owner from Brea, CA says:
The coil balance broke and need to replace it. To be safe, I'd like to replace the whole fixture. Need assistance with identifying the right parts to order.
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Jasmine from SWISCO responded:

Thanks for reaching out. You shoe is the 15-199 pivot shoe. Take a look below at the included diagram to confirm the measurements.

Alternate view of 15-199
Alternate view of 15-199

This shoe is compatible with the Series 160 Coil balances as well as the 15-150S coil single support.

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