Window balance for atrium vertical window

A home owner from Las vevas says:
I need to find a single replacement window balance for my atrium vertical window. Measuring according to you guide video came to 27 inches. If I need to buy them in the pair that's fine. Also do you by chance sell the little balance catch clips. That is also broken on my window.

Thanks for the help.
Rey
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Emily from SWISCO responded:

Hi, Rey.

Thank you for your patience during our busy season. With this combination of fittings, it looks like you have the S395-27 channel balance with a 2620 spring strength option. If you need a take out clip, see our 16-002.

If you have any questions just let us know. 

16-002 : Take Out Clip
Take Out Clip
16-002
$0.39
VIEW >
S395-27 : 27
27" Series 395 Channel Balance
S395-27
$9.84
VIEW >
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