Tom from SWISCO responded:
October 21, 2013
It's possible your balance springs aren't up to snuff anymore, yes. The older they are, the more likely that's the case. Before I say anything for sure, though, can you tell me the weight of your window? I'm also thinking maybe it could be that the 33HD stamp isn't the best choice.
Two balances with that stamp can hold a window sash weight of 24 through 29 pounds. |
Tom from SWISCO responded:
October 22, 2013
You will have to remove the window from the sash and place it on a scale to determine the weight. Any common bathroom scale should do.
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Tom from SWISCO responded:
November 25, 2014
Hey, good to see you again. This balance will have to be custom made, since your window is so light. Check out this Custom Channel Balance Request Form I've started for you based on your specifications and fill out the blank fields. One of our representatives will get back to you with a price quote and an item to add to your cart.
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Paul from SWISCO responded:
November 26, 2014
It does, actually. In your first post, you said you had a Series 751 channel balance, which is ribbed. Can you confirm what Series you have? If you want, you can take pictures of it and post it here for us to see.
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