Window balancer

Quick Learner from Columbus, ohio
The string on both the left and right window balancers will not retract. Can you identify this balancer without it being uninstalled?
5 user uploaded images
5 Replies
Lauren
Lauren from SWISCO
SWISCO
Expert

Hello, thank you for posting,

Unfortuantely we cannot confirm the series of balance from the pictures provided. To further review, we will need to see the window sash removed where we can see the pivot shoe at the bottom of the balance that the pivot bar on the window sash engages with. From there we can get a better idea of a possible replacement option. Thank you! 

Quick Learner from Columbus, ohio
Here are some additional photos.
5 user uploaded images
Quick Learner from Columbus, ohio
The window sash is 42"x29"
Lauren
Lauren from SWISCO
SWISCO
Expert

Thank you for the additional pictures,

We recommend reviewing the style of the Series 795 channel balance as a replacement option. This channel balance uses a 1-1/4" width T-lock shoe. 

I see a 26C stamp in your first pictures, but cannot make out the other picture.

A 26C stamp should translate to a 26" metal channel and the 26C stamp can support a 17 to 22 lb window sash. Please compare all dimensions to confirm a good fit and let us know if there are any discrepancies. We recommend weighing the window sash to confirm the range above.

Let us know if you have any questions! 

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