Tom from SWISCO responded:
October 27, 2017
Sounds like you need a pivot shoe and spiral balance. Before we can recommend anything, we will need you to remove the shoe and balance from the window and get measurements.
For the shoe, we will need the width and thickness. Those are the two most important dimensions. Height doesn't matter, so you can ignore that. For the spiral balance, we will need the length and diameter of the outer tube. |
Paul from SWISCO responded:
November 21, 2017
The pivot shoe looks like the 15-046, which is 1-1/4" wide by 1/2" thick. Please confirm the size. If that's your shoe, you need 5/8" Series 600 tilt balances. You will need the tube length, plus you already identified the tip as red. Look over our media guides on the right for more help.
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