Bob from SWISCO responded:
July 21, 2021
This looks like either our S380-21 or S385-21. The only difference between these two balances is the depth of the bottom nylon shoe, or the 'heel-to-toe' measurement, so compare both with your old hardware to see what matches best. See the image below for reference. For a new stamp option in either case choose 2040. Comparison of the S380 and S385 balance shoes.
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Thanks so much for ur help!! Window balances have been ordered from Swisco!
Sincerely,
Cynthia!!